Terms of Service

Acceptable Use

You agree not to run/host the following content on our services:

  • DoS/DDoS Scripts
  • Phishing
  • Child Porn
  • IRC Bots
  • Hacking Activities
  • Malware
  • IP/Port Scanners
  • Pulic Rapidleech
  • Mail Bombers/Spam Scripts
  • or other resource CPU abusive scripts/applications
  • Spamming

Account Setup

As soon as the payment is made, CSpace Hostings would setup your VPS account manually after fraud screening is done and the details would be e-mailed to you to the e-mail address registered with us. If the e-mail address entered by you while signup was incorrect, you would have to raise a ticket to our sales team requesting to re-send the e-mail to the correct e-mail address.

  • Dedicated Server setup takes up-to 48-72 business hours. Please be noted that Dedicated server setup can take upto 7 business days. Delays in Setup will result in credit days.
  • VPS setups can take up-to 72 business hours in case we are out of stock.
  • Shared Hosting accounts are setup within 6 hours in case of delays.
  • Domain Registration during Peak Promotional offers can take upto 24hours for your domains to be registered


Payments Methods

You can Pay CSpace Hostings via PayPal,Credit Card,Debit Card or Payza without any additional fees.
If your from India you can attract a 5% Additional Processing Fees for the Usage of Credit Card/Debit Card/Net Banking Payment Facilities. Offline Payments such as Cheque or NEFT/RTGS or Wire Transfer into our Account won’t attract additional charges. After Successful offline Payment the User/Client has to raise a ticket to Billing Department in order to have his/her Services Restored or Activated with appropriate Payment Details and Receipt proofs of Payment.


Charge Backs

If any dispute is raised from the payment processor’s side, your service will be immediately suspended and a fee of $50/Rs.3000 will be levied to re-activate your service(s).


Late Payments

Payment Delays beyond 3 days from due date will result in additional Late Fees of 10% of your Invoice Amount.


Suspensions and Termination

We generate invoices 7 days before expiry date of Hosting Products and 30 days before expiry date of Domain Names and SSL.

After 7 days from Due Date of your Invoice we Suspend your Hosting Service. We Terminate your Hosting Service After 15 days from Due Date of your Invoice.

CSpace Hostings nor its Affiliates are responsible for the Data Loss due to Suspension or Termination due to Unpaid Invoices.


Cancellations

If you no longer want to use our service(s) and wish to cancel them, you can cancel any services from CSpace Hostings anytime from the Client Area prior to 3 day(s) from Invoice Due Date and request Cancellation.

Dedicated Server Cancellation has to be 1 week prior to Invoice Due Date, If not it will result in Payment of Due Invoices Prior to Cancellation.

CSpace Hostings Offers 15 days Money back Guarantee on Shared Hostings and VPS the Client/User can request this by raising a ticket to the billing Department and seeking refund/credit. Refunds will be reflected in PayPal account in 15 days from the Date of Receipt of Credit in Account.


Backups and Data Loss

CSpace Hostings offers limited Backup services for Shared Hosting. It is user’s/designer’s responsibility to maintain regular backup(s) on their client machine. CSpace Hostings nor its Affiliates are not responsible for data loss or hardware failure in any manner.

If your Services are suspended/terminated then No Backup’s would be given access too.


Abuse

CSpace Hostings would not tolerate abuse of resources such as CPU, I/O, network or in any other manner of any of it’s services. If we notice abuse of resources, we reserve the right to suspend your service with or without prior notice also no refunds will be granted for the same.


Disclaimer

You acknowledge and agree that CSpace Hostings exercises no control and accepts no responsibility for the content Hosted through it’s host computers and it’s network.

CSpace Hostings reserves the right to cancel, suspend or terminate any service with or without a refund, notice or warning.


Price Changes

CSpace Hostings reserves the right to modify or Change its Prices and Offerings without Prior permission or notice to client. Existing Clients will benefit from the Price , Plan and Resources allotted to them before changes.


Your Consent

By using our site, you consent to our websites terms of service.


Terms of Services Changes

CSpace Hostings reserves the right to modify or Change its Terms of Service without Prior permission or notice to client.

If we decide to change our privacy policy, we will update the Terms of Service modification date below.

This policy was last modified on 27th May 2014


Contacting Us

If there are any questions regarding this refund policy you may contact us using the information below.

You can contact us via Tickets